Q: Warranty info? My tiddies arrived broken, created wrong, doesn't seem like the correct wobbly material, etc...
Please use the Contact link in our menu and give us a description of what is wrong. When we respond to you, we will ask you for photos and/or videos of the toy you received. If we can verify that it seems to be a manufacturer defect, we will replace your TiddyToy for free. However, if we determine that the problem is purely cosmetic or does not affect the usability and lifespan of the toy, we will not be able to replace them. In this case, depending on the severity, we may offer something as an apology.
Q: My Tiddies were clearly lost in shipping, and I've verified with the shipping company that they don't know where it is. Will you send another one or a refund?
In this case, yes. Please contact us via the contact link at the top of the page, send us your choice of a replacement or refund, and provide your order number and tracking number.
Q: Are your products returnable?
Because of the lewd nature of our products, they are not returnable. This is standard with sexual products. We aren't able to resell an item that could have been used in a way that got it covered in bodily fluids.